Illustrator CS3 crashes on “Place…”.

February 13th, 2008

I finally dove in and upgraded to Adobe CS3. Unfortunately, Illustrator was crashing whenever I called the “Place..” command.

I found a fix pretty easily though, and an official Adobe TechNote at that.

Adobe Creative Suite 3 products crash when you save, open, or place a file, after installing the Version Cue CS3 3.1.0 update (Mac OS X v10.4.x – 10.5)

Popularity: 34% [?]

  • Eko
    It happened to my mac, I have reinstall it but still doesn't work, it keep crash whenever I execute the this application.
  • stupid fix. don't works for me. Mac os x 10.5.7
  • Nicole
    I have the same problem but I'm running 10.5.6.

    This download/update does not fix my problem.
  • Jeremy
    The update listed above does not seem to work on 10.5.2 OS X.
  • john
    hey chat i have that same problem ur saying.. but i download the update and it continues to crash.. have u found the solution for this???
  • Chat Clussman
    This was driving me crazy. Thank you.

    OS X 10.5.2, Adobe Illustrator CS3 - mine was crashing whenever I tried to access the gradient or transparency windows. Nobody else seemed to have the same problem but luckily your solution seems to have solved my problem.

    In case it helps anybody else find this page, my Adobe Illustrator logfile was filled with hundreds of pages of this error:

    SuitePea Threw error 1394689636 (dF!S)
  • D. Patrick Wilson
    That worked, thank you!
  • This started happening to me yesterday, but it's in both InDesign and Illustrator (and I assume Photoshop). That's a pretty bad bug to unleash on all of us. I am on PC too, so it's not only on Mac.
  • Stephanie
    BLESS YOUR HEART! This was happening to me today, in the middle of an unexpected project (never would've run updates, if I thought it would interfere). Your post saved me a TON of time I would have spent hunting this technote, or solution down. THANK YOU!
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