A list of 5 ways that Comcast sucks, today
- Comcast has called every day for the past week and left a message for me to call them back. Calling the number they left places me at the general Comcast phone system menu. What number do I press for, “I dunno douchebags, you called me?”.
- I have an account tied to one email address for comcast.com, and and a different email address and account for comcast.net. Apparently, the two sides dont share info.
- In the menu tree, to reach the next menu, I have to wait though an advertisement… for a pay per view program I can’t even watch with my package.
- I made it through the Comcast phone number, entering my phone number, then my 16 digit account number (which I had to look up online, because I dont have it memorized), and got through to Anton. After a greeting from Anton, I asked why they called me. Anton hung up.
- Finally, I was able to talk to a sales rep who was unable to suss out why they called me, but was plenty eager to offer, “Hey, while I have you, I see you’re not using Comcast for phone service…”
Popularity: 42% [?]












September 12th, 2008 at 6:49 am
Hello!
I’m sorry for the frustrations we caused. I would like to look further into this matter. If you would like my assistance, please email me at We_Can_Help@cable.comcast.com.
Regards,
Melissa M.
Comcast Customer Connect
National Customer Operations